23.08.10. We'd been travelling since 6.00am and it was now 12.00am (6.00pm local time) and both airplanes had been delayed by 1 and a half hours - so when we arrived in Chicago and found a car ready and waiting, it was such a relief. First we were directed to find Graham's name on a board and that told us which parking lot to go to.
Thanks Hertz, technology that works!
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